![]() ![]() Macy’s Backstage is located inside select Macy’s stores. ABOUT MACY’S BACKSTAGE Where can I find a Macy’s Backstage store? Can Macy’s Gift Cards be Returned?īut if you lose your Macy’s gift card they can re-issue you one with proof of purchase.You Had The Q’s, We Have The A’s All you need to know about Macy’s Backstage before you shop in store. You just mail back your return like you normally would and your PayPal balance will be credited accordingly. If you need to return an item that you bought with PayPal, it’s an easy process. What If I Made an Online Purchase via PayPal? If the item you bought goes on sale within 10 days, just bring back your receipt and get a credit for the difference in price. If you get turned away just sell your loot on eBay. Without a gift receipt you’ll need to plead your case and depending on the Macy’s location, they may or may not be able to help. Just return to a Macy’s location and they’ll give you store credit for the purchase amount. This is an easy process with a gift receipt. When Returning Gifts, What Should I Know? Unfortunately, you cannot return purchases made in-store via the mail or UPS. Macy’s will pay the return shipping fees on ALL purchases that were originally made online. Visit this page and follow the easy instructions. See Also: Nordstrom Return Policy: We Answer ALL Your Questions How Do I Return Online Purchases via the Mail?Īny purchase made at can be returned via UPS if you so choose. If you don’t have that either, you can CLICK HERE and get online access to your order details and print them. If you don’t have your invoice, you can simply print your email confirmation and that will suffice. Just return your item, and invoice, back to any Macy’s for a return. Can I Return Online Purchases to my Local Macy’s? Mattresses – Try for 120 days and if you don’t like it, you have 14 days after your 120-day trial to contact them for a 1-time re-selection or mattress return. Jewelry (including Cosmetic Jewelry) – 30 days. If you don’t, you’ll be charged for it.ĭesigner Brands – Burberry, Gucci, Longchamp, Louis Vuitton, and Tous only come with a 14 day return window.ĭresses (Juniors and Socials) – These come with a 60 day return window.įinish Line – All Finish Line items come with a 30 day return policy.įurniture – You must contact Macy’s within 3 days of delivery if you want to return furniture. Rugs bought in-store also have 30 return days.īeauty Box – Not eligible for a return or exchange.īridal Salon by Demetrios – All items are final sale and not returnable.īonus Gifts – If you return an item that came with a bonus gift, you must return bonus gift as well. Yes, there are a bunch of exceptions to the 30 days.Īpple Products – iPhones must be returned within 14 days, all other Apple products get 30 return days.Īrea Rugs – Rugs bought online still have 30 days, call 1-80 to facilitate your return. See Also: Order Online From Macy’s, Return Item to Store, Save BIG Money Any Exceptions to the 30 Days? If they can’t find any evidence of your purchase, they’ll typically give you store credit for the lowest selling price in the past 180 days. They’ll do it via your credit card, return label, packing slip, or even a registry number. If you lost your receipt Macy’s can usually look up your purchase internally. The one big exception is cosmetics and fragrances as they can be in “gently used” condition. They state that “items being returned must be in their original condition.” Their policy used to be 180 days but was cut in half in 2019, and now it has been reduced again. As of March 2023, Macy’s now ONLY gives shoppers 30 days to return items. ![]()
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